Process
We are process-oriented and use internally-developed processes derived from a combination of our experiences with accepted best practices. Our style is communicative, inquisitive and intellectually honest. We approach our work with a mindset of driving innovation and an attitude of collaboration.
MULTIDISCIPLINARY CREATIVE PROBLEM SOLVING
Our multidisciplinary team searches for the intersection of user needs, solution requirements and technology capabilities in developing a solution. In other words, we endeavor to look at problems from different perspectives to arrive at an effective and efficient solution. Given the various elements of a digital health solution, seams in a solution is a central concern. As such, having digital health, software, hardware and regulatory affairs expertise in-house is critically enabling.
Our approach to problem-solving is based on a combination of design and systems thinking in order to make connections that are not obvious. Design and system thinking lend themselves well to digital health. Design thinking puts the user/patient at the center of the design process. Systems thinking helps anticipate the unexpected; it also orients us to consider the longer-term implications of the solutions we develop today. Our goal is to develop solutions that can be evolved with the need, rather than have to be scrapped for a fresh version. In other words, we endeavor to imagine the roadmap for maintaining and advancing the solutions developed today.

